Shipping policy

This Shipping Policy outlines the terms and conditions related to the shipping of products purchased from our website.

1. Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

2. Shipping Rates & Delivery Estimates

3. Shipping Carriers

We partner with reputable shipping carriers such as India Post, Blue Dart, and DTDC to ensure your order arrives on time.

4. Shipping Confirmation & Order Tracking

You will receive a shipping confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

5. Shipping to P.O. Boxes

We ship to P.O. Box addresses using postal services. Expedited shipping is not available for P.O. Box addresses.

6. Delivery Issues

If your order has not arrived within the estimated delivery time, please contact us at [Contact Email]. We will investigate and resolve the issue promptly.

1. Processing Time

International orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

2. Shipping Rates & Delivery Estimates

3. Shipping Carriers

We use reliable international shipping carriers such as DHL, FedEx, and UPS to deliver your orders promptly.

4. Customs, Duties, and Taxes

Mashas Clozet is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Shipping Confirmation & Order Tracking

You will receive a shipping confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

6. Delivery Issues

If your order has not arrived within the estimated delivery time, please contact us at [Contact Email]. We will investigate and resolve the issue promptly.

1. Incorrect Shipping Addresses and Refused Deliveries

We are not responsible for incorrect or incomplete addresses provided by the customer. Additional shipping charges may apply for reshipment.

2. Lost or Damaged Packages

If your package is lost or damaged during transit, please contact us immediately at [Contact Email] so we can file a claim with the shipping carrier.

3. Order Modifications and Cancellations

Orders cannot be modified once they are shipped. If you need to cancel or change your order, please contact us as soon as possible at [Contact Email].

4. Contact Us

If you have any questions about this Shipping Policy, please contact us at:
- Email: clozethq@gmail.com

Thank you for shopping with Mashas Clozet!